Read Legal rules for account and wallet records
Our Legal notice sets out the conditions connected with account access, identity checks, wallet activity and requests about your records. Access depends on local law, and we use the wording where local law permits when describing availability in Indonesia. Before access is enabled, your phone verification
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must match the account details you submit. Payment entries from DANA, OVO, GoPay and QRIS may be checked against the account record, while bank transfer and virtual account references can help us trace a transaction. We may ask you to clarify an entry when the name,
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phone number or reference does not align. You can contact us when you need a policy clarification, a correction to account data or an explanation of a recorded transaction. Any policy change is presented through the relevant account or legal contact path.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.